Real work
Before and after
Before and after
in the water.
Real pools we service in Tulum. This is how they arrive and how we leave them.
We don't apply a textbook recipe. We apply what works in hard well water, 32 °C heat and jungle all around.
Albercas Tulum is a pool maintenance service based in Tulum, Quintana Roo. We serve homes, rental villas, condos and small hospitality across 25 areas, from Tulum centro to Puerto Aventuras.
Three local factors completely change how a pool has to be cared for here, and they're the ones almost no general manual accounts for:
| Factor | Effect | How we handle it |
|---|---|---|
| Well water high in calcium carbonate | Scale in filter, piping, salt cell and finish | Saturation index control, not just pH |
| Radiation and a 32 °C average | Free chlorine degrades within hours | Dosed stabilizer and filtering during sun hours |
| Jungle and pollen | High phosphate that feeds algae | Phosphate testing, not just chlorine |
| Salt air on the coast | Corrosion of motor, hardware and connections | Equipment protection and rinsing at every visit |
Our clients fall into four profiles with different needs: resident owners in town, foreign owners with a house managed remotely, vacation rental property managers, and small hospitality with health obligations. Each gets a different service format: the resident cares about price and consistency; the remote owner about the photo; the property manager about check-in coordination; the hotelier about the log.
We operate as an on-site service business (no walk-in location) based in Tulum, Quintana Roo. We cover the 25 areas of our service region, with fixed routes per area so we can sustain weekly service even 55 km from town.
WhatsApp and phone: +52 984 318 7380. Email: claudio@cstars.store. Hours: Every day 7:30 am - 8:00 pm · 24/7 emergencies.
Real pools we service in Tulum. This is how they arrive and how we leave them.
If your pool isn't crystal clear when we finish, that visit is on us. No fine print.
We're a pool maintenance team based in Tulum, Quintana Roo, specialized in the specific conditions of the Mexican Caribbean: hard well water, heat that degrades chlorine and jungle that adds organic matter. We serve 25 areas of Tulum and the corridor toward Puerto Aventuras.
Yes, we issue invoices with itemized VAT and work with a simple month-to-month agreement. For condos and hotels we provide the documentation the building management or Civil Protection asks for.
Yes. A good share of our clients are foreign owners and vacation rental managers, and we provide service and reports in both Spanish and English.
Message us on WhatsApp. No sales visit, no obligation.
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