Tulum, Quintana Roo · Mexico
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Aldea Maya · 1.5 km west of downtown Tulum

Weekly pool maintenance — Aldea Maya

Family homes and small complexes with a shared 15 to 25 m³ pool. $1,500 MXN/month.

A residential neighborhood on the west side of town, with quiet streets, little tourist traffic and permanently occupied housing.

The water in Aldea Maya

Aldea Maya draws largely from wells and the water comes out with high hardness and a naturally elevated pH, near 8. Many pools in the area run permanently above the correct range, and there chlorine loses effectiveness even though the test strip says there's plenty of it.

What fails here, and why

The most expensive mistake we see in Aldea Maya is adding chlorine without correcting pH first. At pH 8.2 chlorine works at less than half its capacity. The owner sees it isn't working, adds more, raises the pH further and enters a loop that only spends money. Here we always fix pH before touching chlorine.

Who we serve in Aldea Maya

Our clients in Aldea Maya are mostly local residents and owners of apartments on monthly rentals, with family homes and small complexes with a shared 15 to 25 m³ pool. Our technician arrives on the fixed day you agree on, with equipment and chemicals included, and leaves a photo report with readings after every visit.

What we check first in Aldea Maya

  • Saturation index of the well water, so lime doesn't crystallize on the finish
  • Alkalinity before pH: with no buffer, adjusting pH is throwing product away
  • Actual flow rate at the discharge, because equipment here is usually undersized
  • Condition of the filter media, which lime exhausts sooner than the manual says

Aldea Maya is 1.5 km west of downtown Tulum. We also serve Región 11, Región 12, Región 10, La Veleta.

Our services

What we do in Aldea Maya.

How it works

Getting started in Aldea Maya
takes one message.

We service Aldea Maya on a fixed route, so we know which day we're on your street. No sales visits.

You message us on WhatsApp

Send us a photo of your pool. We give you a diagnosis and an exact quote the same day, at no cost.

We set your fixed day

We pick the day of the week together. The same technician always services your pool.

You get your photo report

After every visit you receive a photo of the result. You can confirm it came out crystal clear even if you weren't there.

Crystal-clear water or the visit is free

If your pool isn't crystal clear when we finish, that visit is on us. No fine print.

Get a quote
Frequently asked questions

Questions from our clients in Aldea Maya.

I add chlorine and the water doesn't clear — what am I doing wrong?

Most likely your pH is high. It's the most common issue in Aldea Maya because of the well water. At pH 8.0 or above, the chlorine you add loses much of its disinfecting power. First bring pH down to the 7.2 to 7.6 range and the chlorine you already had starts working. Often you don't even need to add more.

Do I need to buy a test meter or are strips enough?

Strips are fine day to day, but they degrade in Tulum's heat and humidity within a few months. To make decisions we measure with liquid reagent at every visit and leave you the reading in writing. If you want to test between visits, strips kept sealed somewhere cool are enough.

How much does the service cost?

Weekly maintenance starts at $1,500 MXN per month depending on pool size. We give you an exact quote free on WhatsApp.

Coverage

Neighboring areas we serve.

We cover 25 areas of Tulum and the corridor. See the full map →

Take the first step

Does your pool in Aldea Maya
need help?

Send us a photo on WhatsApp and we'll quote you today, no strings attached.

Quote on WhatsApp