Tulum, Quintana Roo · Mexico
·+52 984 318 7380·Every day 7:30 am - 8:00 pm · 24/7 emergencies
Service in Tulum

Pool pump and filter repair in Tulum

Diagnosis and repair of pumps, filters and the circulation system. $800 MXN diagnosis. same-day diagnosis.

Tulum's hard water scales up pumps and filters faster than anywhere else in Mexico. Diagnosis from $800 MXN, same day.

When equipment fails, the water stops circulating and the pool dirties within days. On the coast there's salt air on top of that, corroding motor and hardware. We diagnose before it becomes a full equipment replacement.

We repair and service

  • Pumps that won't start, make noise, overheat or lose pressure
  • Sand or cartridge filters that are clogged, compacted or damaged
  • Leaks in piping, unions and the circulation system
  • Parts replacement: mechanical seals, impellers, gauges, multiport valves
  • Scaled salt chlorinator cells, very common in the beach zone
  • New equipment installation when repair no longer pays

How to read your pressure gauge

ReadingWhat it meansWhat to do
Normal start-up pressureClean filterNothing
+3 to 5 psi over normalDirty filterBackwash
High and won't drop after backwashingMedia compacted or channelingReplace the filter media
Low pressure with the pump runningObstruction before the pump, or airCheck basket, trap and suction

Our diagnosis commitment

We give you a clear diagnosis and a quote before touching anything. If repair makes sense, we say so; if the equipment no longer pays, we say that too. No surprise work and no swapping parts that didn't need swapping.

Crystal-clear water or the visit is free

If your pool isn't crystal clear when we finish, that visit is on us. No fine print.

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Coverage

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This service is offered in all 25 areas we cover. See all →

Frequently asked questions

What you need to know.

How often does my pool in Tulum need service?

In the Caribbean climate a weekly visit is the right cadence. The heat burns off chlorine and the jungle dirties the water fast; without weekly maintenance a pool turns green in a matter of days.

What does weekly maintenance include?

Surface and floor cleaning, wall brushing, emptying baskets and skimmer, full chemical balance (chlorine, pH, alkalinity), pump and filter check, and a photo report.

Do you service rental and Airbnb pools?

Yes, it's our specialty. We coordinate service before each check-in so the pool is crystal clear when your guests arrive.

Can a pool that's already green be recovered?

Yes. We do a deep clean with shock treatment and continuous filtering until it's crystal clear, usually in 2 to 4 days depending on its condition.

Do you charge for the visit if it doesn't come out right?

No. If the water isn't crystal clear we don't charge for that visit. That's our guarantee.

How much does the service cost?

Weekly maintenance starts at $1,500 MXN per month depending on pool size. We give you an exact quote free on WhatsApp.

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