Tulum, Quintana Roo · Mexico
·+52 984 318 7380·Every day 7:30 am - 8:00 pm · 24/7 emergencies
Puerto Aventuras · 55 km north of Tulum, a gated community with a marina

Weekly pool maintenance — Puerto Aventuras

Condos with common pools around the marina, golf villas and homes of permanent residents. $1,500 MXN/month.

A planned development with a marina, golf course, private security and a mix of vacation condos and permanent residences.

The water in Puerto Aventuras

Puerto Aventuras is a gated community with marina canals, and ambient humidity is extremely high year-round. That makes evaporation lower than in Tulum town but biological growth higher: more biofilm in the piping, more algae in shaded areas and more pressure on filtration.

What fails here, and why

Being a gated community, supplier access is regulated and many Tulum services simply don't come up. The owner ends up hiring whoever is already inside, technically capable or not. We handle the access process and keep a fixed route, which is the only way to provide serious service 55 km out.

Who we serve in Puerto Aventuras

Our clients in Puerto Aventuras are mostly condo managements, full-time residents and formal vacation rentals, with condos with common pools around the marina, golf villas and homes of permanent residents. Our technician arrives on the fixed day you agree on, with equipment and chemicals included, and leaves a photo report with readings after every visit.

What we check first in Puerto Aventuras

  • Salt-air corrosion on motor, hardware and electrical connections
  • Compaction of the filter media by fine beach sand
  • Salt chlorinator cell, which scales up twice as fast here
  • Continuity of filtration when power is intermittent

Puerto Aventuras is 55 km north of Tulum, a gated community with a marina. We also serve Akumal, Bahía Príncipe, Chemuyil, Soliman Bay.

Our services

What we do in Puerto Aventuras.

How it works

Getting started in Puerto Aventuras
takes one message.

We service Puerto Aventuras on a fixed route, so we know which day we're on your street. No sales visits.

You message us on WhatsApp

Send us a photo of your pool. We give you a diagnosis and an exact quote the same day, at no cost.

We set your fixed day

We pick the day of the week together. The same technician always services your pool.

You get your photo report

After every visit you receive a photo of the result. You can confirm it came out crystal clear even if you weren't there.

Crystal-clear water or the visit is free

If your pool isn't crystal clear when we finish, that visit is on us. No fine print.

Get a quote
Frequently asked questions

Questions from our clients in Puerto Aventuras.

Do you come all the way to Puerto Aventuras from Tulum?

Yes, on a fixed northern corridor route that includes Akumal, Bahía Príncipe and Puerto Aventuras on the same day. We arrange community access with the management and provide weekly service with no distance surcharge if your property falls on the route day.

The condo pool has green patches in the corners even though the chlorine is fine — what is it?

It's algae attached in shaded, low-circulation zones, very common in Puerto Aventuras because of the high humidity. The chlorine in the water doesn't kill it because it's protected by biofilm. It comes off with vigorous mechanical brushing plus a specific algaecide, and it's prevented by redirecting the return so it moves water in those corners.

Do you charge for the visit if it doesn't come out right?

No. If the water isn't crystal clear we don't charge for that visit. That's our guarantee.

Coverage

Neighboring areas we serve.

We cover 25 areas of Tulum and the corridor. See the full map →

Take the first step

Does your pool in Puerto Aventuras
need help?

Send us a photo on WhatsApp and we'll quote you today, no strings attached.

Quote on WhatsApp