Tulum, Quintana Roo · Mexico
·+52 984 318 7380·Every day 7:30 am - 8:00 pm · 24/7 emergencies
La Ceiba · 2.2 km east of downtown, in the corridor toward the beach

Weekly pool maintenance — La Ceiba

Mid-to-upper range condos with a common pool, some with a children's section. $1,500 MXN/month.

A corridor of condos between town and Aldea Zamá, with a more family-oriented, resident profile than the rest of the Zamá area.

The water in La Ceiba

Several pools in La Ceiba have a shallow children's section, and that part is what causes problems: less volume, higher temperature and a heavy load of small users. The wading area destabilizes long before the main basin, and if they share a system, it drags both down.

What fails here, and why

When the wading pool and the main pool share a single pump and a single filter, it's impossible to hold different parameters in two bodies of water with different needs. Our recommendation here is usually to split the circuit or, if that isn't feasible, raise the residual and increase testing frequency in the shallow section.

Who we serve in La Ceiba

Our clients in La Ceiba are mostly resident owners, investors and condo managements, with mid-to-upper range condos with a common pool, some with a children's section. Our technician arrives on the fixed day you agree on, with equipment and chemicals included, and leaves a photo report with readings after every visit.

What we check first in La Ceiba

  • Chlorine consumption by guest load, not by calendar
  • Balance tank and overflow channel, where the biofilm that re-dirties the pool forms
  • Level and evaporation in rooftop plunge pools, which concentrate fast
  • Written readings for the building management or the property manager

La Ceiba is 2.2 km east of downtown, in the corridor toward the beach. We also serve Aldea Zamá, Villas Tulum, Luum Zama, Región 9.

Our services

What we do in La Ceiba.

How it works

Getting started in La Ceiba
takes one message.

We service La Ceiba on a fixed route, so we know which day we're on your street. No sales visits.

You message us on WhatsApp

Send us a photo of your pool. We give you a diagnosis and an exact quote the same day, at no cost.

We set your fixed day

We pick the day of the week together. The same technician always services your pool.

You get your photo report

After every visit you receive a photo of the result. You can confirm it came out crystal clear even if you weren't there.

Crystal-clear water or the visit is free

If your pool isn't crystal clear when we finish, that visit is on us. No fine print.

Get a quote
Frequently asked questions

Questions from our clients in La Ceiba.

The children's wading pool gets dirty much faster than the big pool — is that normal?

It's normal and it has a physical explanation: less water volume, higher temperature from the shallow depth and a greater load per user. If they share equipment, the wading pool dictates the quality of both. The correct fix is splitting the circuit; if that isn't viable, we raise the residual and test there rather than in the large basin.

Is the chlorine level you work with safe for children?

Yes. We work in the range of 1 to 3 ppm free chlorine with pH from 7.2 to 7.6, which is the internationally recommended range for recreational use. What stings children's eyes isn't that chlorine: it's chloramines from insufficient chlorine and pH out of range. We control both at every visit.

Do you service rental and Airbnb pools?

Yes, it's our specialty. We coordinate service before each check-in so the pool is crystal clear when your guests arrive.

Coverage

Neighboring areas we serve.

We cover 25 areas of Tulum and the corridor. See the full map →

Take the first step

Does your pool in La Ceiba
need help?

Send us a photo on WhatsApp and we'll quote you today, no strings attached.

Quote on WhatsApp